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How ubomoney Handles Your Personal Information

Your account data stays in your control. This Privacy Policy explains exactly what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and move through the lobby — and what we do with that information.

Clear data collection disclosurePayPal, Venmo, Play+ payment data handled securelyYour right to access, correct, or deleteNo selling of personal data to third partiesState-law compliance where applicable
ubomoney How ubomoney Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We handle your personal information with specific technical and operational controls — not just a policy statement. SSL encryption is applied to every connection between your device and our servers. Payment method data tied to PayPal, Venmo, and Play+ is handled through those providers' own secure environments, which means your wallet credentials never pass through our internal systems unprotected. Account sessions are monitored for unusual activity, and we use multi-factor authentication steps at login to verify identity before granting access.

Cookie Management

We use functional, analytics, and preference cookies. You can review and update your cookie consent choices at any time from the Privacy Controls section inside your account settings.

Data Retention Schedule

We keep your data only as long as legally required or operationally necessary. When your account is closed, your records enter a documented retention window before being permanently deleted.

Third-Party Sharing Limits

We do not sell your personal data. Information is shared only with payment processors like PayPal and Venmo, identity verification providers, and regulators in eligible states where required by law.

Account Security Controls

Multi-factor authentication, session timeout, and device-recognition checks are active on every account. You can review connected devices and active sessions directly from your account dashboard.

PRIVACY CONTACT

Reach Us With a Privacy Request

If you want to access, correct, or remove data we hold, our privacy team handles those requests directly. Submitting your request through one of the channels below starts a documented review process. We aim to respond within the timeframe required by applicable state law, and we'll confirm receipt as soon as your request comes in.

Privacy Email Send a written data request to our dedicated privacy address. Include your registered email and the specific action you're requesting — access, correction, or deletion.
Live Chat Open the live chat widget from your account dashboard and select the Privacy option. A support agent will log your request and route it to the correct team.
Account Settings Navigate to Settings, then Privacy Controls inside your account. From there you can manage marketing preferences, cookie consent, and connected payment method visibility.

Common Questions About Your Privacy at ubomoney

These are the questions we hear most often from people reviewing this policy. If your question isn't answered here, the privacy contact channels in the section above are the fastest path to a direct response.

We collect your name, email address, date of birth, and mailing address for identity verification. Device ID and IP address are also logged to confirm geographic eligibility under state law.

No. When you fund your account via PayPal or Venmo, the transaction is processed through their own secure systems. We receive only a confirmation reference — your wallet credentials stay with those providers.

Yes. Submit a data access request via the privacy email or through the live chat Privacy option in your account dashboard. We'll confirm receipt and respond within the timeframe required by applicable state law.

Log in, go to Settings, and select Profile. For changes to identity-verification fields like your legal name or date of birth, contact the privacy team directly — those fields require document review before updating.

We use functional, analytics, and preference cookies. You can review and adjust your consent settings at any time from the Privacy Controls section inside your account. Opting out of analytics cookies doesn't affect your ability to play.

Your data enters a documented retention schedule rather than being deleted immediately, as regulators in eligible states may require us to keep records for a set period. After that window closes, your data is permanently deleted.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.